Items must be returned within 14 days from the day the parcel is received.
For international customers please send an email to firstname.lastname@example.org with the reason for the return and include your name and order number. You will then receive a return label from DHL for international customers and DAO for Danish customers.
Please note that we do not refund the initial shipping cost and the return shipping cost will be deducted from your refund.
Kindly return the parcel in the same condition as you received it. All items must be returned in unused condition and with their hang tag still attached. Any return that does not meet these criteria will have their refund denied.
Refunds can only be processed to the same payment method and account as the order was made.
Our return address is:
A. ROEGE HOVE
1307, Copenhagen K